Terms of Service

Terms of Service

Effective date: 22 February 2026

Business: Booked & Clean

Contact: hello@bookedandclean.co.uk

1) Service

Booked & Clean provides residential cleaning quote coordination and booking support.

2) Quotes and pricing

Quotes are based on information provided by the customer. Final price may change if job scope differs.

3) Customer responsibilities

You must provide accurate job details and safe access conditions.

4) Payment and deposits

Where applicable, payment/deposit terms are shown before confirmation.

5) Cancellations and rescheduling

  • Free cancellation/reschedule up to 24 hours before appointment.
  • Charges may apply for late cancellation/no-show.

6) Quality and complaints

If you’re unhappy with service quality, contact us at hello@bookedandclean.co.uk within 5 days.

7) Liability

Nothing excludes liability where unlawful to do so.

Otherwise, liability is limited to the amount paid for the affected service.

8) Website use

Do not misuse this website or attempt unauthorized access.

9) Governing law

These terms are governed by the laws of England and Wales.