How to Hire a Cleaner in the UK: 7 Questions Before You Book
Seven practical questions to compare cleaner quotes, avoid vague pricing, confirm extras, and choose the right cleaning service.
What to Ask Before Hiring a Cleaner (UK)
A few quick questions can save you money and prevent “we thought that was included” problems.
How to find a cleaner and compare quotes faster
If you are trying to hire a cleaner, the fastest way to compare options is to send the same brief to every provider: postcode, room count, service type, extras, and access notes.
Get a fast quote or compare likely extras on the pricing page.
Fast quote checklist before you book
To get a usable quote quickly, send your postcode, room count, service type, add-ons, and preferred date in one message.
Get a fast quote or compare likely extras on the pricing page.
For London homes, add two more questions: ask whether parking, congestion, estate access, and key handover rules affect the quote, and whether the team covers your postcode regularly. For a faster answer, send your postcode and room count here.
Choose the right cleaner brief before you ask for quotes
The fastest way to compare cleaners is to ask for the same service type, scope, extras, access notes, and timing from each provider.
- Regular home cleaning London for weekly or fortnightly upkeep
- Same-day cleaning London for urgent one-off cleaning
- Deep cleaning London for heavier resets and first cleans
- End of tenancy cleaning London for move-out checkout readiness
1) Are you insured?
Ask for public liability insurance. It’s standard for professionals.
2) What’s included in the clean?
Get a written list (even a short one). Confirm:
- bathrooms
- kitchen
- floors
- skirting boards
- beds/linen changes (if needed)
3) Do you bring supplies and a hoover?
Some cleaners include supplies, some don’t. If you want eco products, say so.
4) How do you handle keys and access?
- key safe / concierge / meet at door
- what happens if you’re delayed
5) Do you have a minimum booking time?
Common minimum is 2 hours.
6) What’s your cancellation policy?
Same-day cancellations often have a fee.
7) For one-off cleans: what add-ons cost extra?
Most common:
- oven
- fridge
- windows
- inside cupboards
A simple message you can copy/paste
“Hi, I’m in [POSTCODE]. It’s a [X bed / Y bath]. I need a [regular/one-off/deep/end of tenancy] clean. Extras: [oven/fridge/windows]. Preferred time: [DAY/TIME]. Can you confirm what’s included and the total price?”
For local options, see our Deep Cleaning in London page.
Need London-specific help?
See our End of Tenancy Cleaning in London page.
London cleaning guides
Want a quote?
For a cleaner quote, use the booking form and include postcode, bedrooms, bathrooms, service type, extras, access notes, and timing: request a cleaning quote.
Free first: Download the free UK cleaning checklist.
Related: UK cleaning pricing guide.
Top Service Pages
- Same-day cleaning London
- Regular home cleaning London
- Book a cleaner
- Booked & Clean | Home Cleaning in London
- Free Cleaning Checklist (UK)
Ready to compare real quotes?
Send the same scope to every cleaner: postcode, bedrooms, bathrooms, add-ons, access notes, and timing. That is the fastest way to spot vague pricing and poor-fit providers.
